Effective Date: [12-01-2024]
1. Introduction
The Spirits Business Directory., along with its affiliated businesses and subsidiaries (collectively referred to as "The Spirits Business Directory," "we," "us," or "our"), operates the business directory services under the "The Spirits Business Directory" brand ("Services"). We utilize Web.com technology, including its search algorithm, billing engine, and hosting services, to deliver our Services.
By accessing or using our Services, you ("User," "you," or "your") consent to the collection, use, and disclosure of your Personal Information as outlined in this Privacy Policy. This policy applies to both Consumers and Business Users of our Services and governs all interactions with our websites and communications, including emails, phone calls, and text messages.
2. Legislative Framework
This Privacy Policy has been developed in compliance with the following laws and regulations:
- United States Privacy Standards
- European Union General Data Protection Regulation (EU GDPR) (Regulation (EU) 2016/679)
- Retained Regulation (EU) 2016/679 as part of the law of England, Wales, Scotland, and Northern Ireland (UK GDPR)
- UK Data Protection Act 2018
For definitions and interpretations, "Personal Information" is synonymous with "Personal Data" as defined under the EU GDPR and UK GDPR.
3. Amendments to Privacy Policy
We reserve the right to amend this Privacy Policy at our discretion. Any such amendments will be published on our website without prior notice and will become effective upon your next use of the website. It is your responsibility to periodically review this Privacy Policy. Continued use of the website following any amendments constitutes your acceptance of the revised terms.
4. Collection and Use of Personal Information
4.1 Personal Information We Collect
We may collect, transmit, and store the following categories of Personal Information in connection with your use of the Services:
- Basic User Information: Name, address, email address, and telephone number.
- Transactional Information: Details of products and services purchased, along with any additional information necessary for delivery.
- User-Provided Information: Information submitted through the Services, customer surveys, online interactions, and communications via representatives, email, telephone, or other means.
- Feedback and Interaction Data: Contact information and feedback provided during unsolicited feedback submissions or other interactions.
4.2 Methods of Collection
Personal Information is collected through:
- Direct Interactions: When you engage directly with our Services or personnel.
- Passive Collection: Through your interactions with the Services or our platforms.
- Third-Party Sources: Under specific circumstances related to the provision of Services.
4.3 Purpose of Collection
We utilize Personal Information to:
- Facilitate and enhance the functionality of the Services.
- Fulfill user requests and deliver products and services.
- Conduct research and analysis to improve Service quality.
- Personalize user experiences and track Service usage.
- Provide customer support and communicate with users.
- Administer billing and payment processes.
- Implement security measures and disaster recovery.
- Display relevant advertising and engage in marketing activities.
- Comply with legal obligations.
Additionally, with your consent and in accordance with applicable laws, we may send commercial electronic messages ("CEMs") regarding our Services. You may opt out of receiving such communications by following the unsubscribe instructions provided within each message.
5. Cookies and Similar Technologies
We and our third-party partners may employ cookies, web beacons, tags, scripts, and similar technologies ("Cookies") to collect and store information about your use of the Services. These technologies serve various purposes, including authentication, security, preference settings, advertising, and analytics.
5.1 Types of Cookies and Their Uses
- Processes: Ensure the Services operate as intended, such as recognizing if you have an existing account.
- Notifications: Manage the display of notifications to improve user experience.
- Advertising: Deliver relevant advertisements based on your interactions and preferences.
- Analytics: Analyze user behavior to enhance Service functionality.
5.2 Managing Cookie Preferences
You may adjust your device or browser settings to manage or disable Cookies. However, disabling Cookies may impact the functionality of the Services. Refer to your device or browser documentation for specific instructions on managing Cookie settings.
6. Data Sharing and Disclosure
6.1 With Advertisers
Third-party advertisers may use Cookies to collect Personal Information for purposes similar to ours. They may combine this data with other information from different sources. We do not control the Cookies used by these advertisers.
6.2 Service Providers
We engage third-party service providers to perform functions such as communications, hosting, security, fraud prevention, technical support, payment processing, marketing, and analytics. These providers have access to your Personal Information solely to perform their duties on our behalf.
6.3 Aggregate or Anonymous Information
We may share aggregated or anonymized data with third parties, including businesses listed on our Services, without identifying you personally.
6.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your Personal Information may be transferred to the acquiring entity, which will be obligated to adhere to this Privacy Policy.
6.5 Listed Businesses
If you engage with businesses listed on our Services, your contact information may be shared with those businesses as if you initiated direct contact.
6.6 Legal Obligations
We may disclose your Personal Information to comply with legal obligations, respond to lawful requests, or protect our rights and those of our users.
6.7 Third-Party Controlled Websites
Our Services may include links to third-party websites. We do not share your Personal Information with these sites and are not responsible for their privacy practices.
6.8 Third-Party Integrations
Using third-party services to access or interact with our Services may result in the sharing of your Personal Information with those third parties as per their respective privacy policies.
7. International Data Transfers
Your Personal Information may be transferred to and processed in jurisdictions outside your residence, including the European Economic Area (EEA), United Kingdom (UK), Switzerland, United States of America, and Australia. These transfers are conducted in compliance with applicable data protection laws.
8. Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and enforce our agreements. After this period, Personal Information is securely deleted or anonymized.
9. Children’s Privacy
Our Services are intended for a general audience and are not directed toward children. We do not knowingly collect Personal Information from individuals under the age of 16 or such other age as mandated by applicable law.
10. Security Measures
We implement industry-standard safeguards to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. Despite these measures, no method of electronic transmission or storage is entirely secure. In the event of a data breach, we will promptly assess the incident and comply with the Notifiable Data Breach Scheme under the Australian Privacy Act, notifying affected individuals and the Australian Information Commissioner as required.
11. Managing Your Personal Information
Subject to applicable laws, you have rights regarding your Personal Information, including:
- Access: Request access to your Personal Information.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your Personal Information, subject to legal obligations.
- Data Portability: Request your Personal Information in a portable format for transfer to another entity.
- Objection and Restriction: Object to or request restrictions on processing based on certain grounds.
To exercise these rights, please contact us using the details provided below. We may charge a reasonable fee for administrative costs associated with your request.
12. Additional Information for EEA, UK, and Switzerland Residents
For individuals in the EEA, UK, and Switzerland, we outline the legal bases for processing Personal Information, including consent, contract performance, legitimate interests, and legal obligations. These individuals also have additional rights under the EU GDPR and UK GDPR, as detailed above.
13. Contact Information
For any inquiries, concerns, or complaints regarding this Privacy Policy or our data practices, please contact our Support Team:
Support Officer
Attention: Support
The Spirits Business Directory.
Email:
We are committed to resolving complaints promptly and in accordance with applicable laws.